RETURNS & EXCHANGES

We are happy to accept exchange/returns for items that remain in their original condition with the tags and liners. Exchange/returns will only be accepted if the item has been unused and unworn for either a refund, exchange, or store credit. Please note that the return shipping fee must be covered by the customer. The customer may choose a shipping provider of their preference.

  • You must request an exchange/return via email at: info@bikinilogist.com within 14 days of receiving your package. The exchange can be for another product, depending on availability – we cannot guarantee a specific size or style will be
    available for exchange.

  • While there is no restocking fee or exchange fee, you are responsible for all shipping costs of both the exchanged product and the replacement product.

  • Once you have received an email confirmation that we received your request, please follow our exchange/return instructions below:
    To make an exchange, you need to return the original item you purchased and make a new purchase on our website.
    The refund will be processed within 5 business days after the delivery of the returned items, and can be credited back to your original payment method.
    Any price difference between the returned item(s) and the item(s) selected for the exchange must be paid by you.

  • Please note sale items are final sale and are not eligible for return. Sale items include items purchased with a discount of 15% or more and are not eligible for return.

Refusal of Delivery:
If a customer refuses to accept the delivery, the shipping cost and any import duties for the automatic return will be deducted from the refund amount.